Welcome to the "Inside Tourism TechDesk", the platform where you will learn from Guest Experts

The platform makes it easy to keep yourself updated about the latest technological trends, the evolution of the travel market or some of the most powerful success stories that occur in the industry. 

Watch our video interviews to find a solution to a problem, hear about real-life experiences, benefit from new ideas and to discover how you can incorporate these ideas for the development of your company. Sit back and grab a cup of coffee!

Latest Interviews

Chatbots Revolution In Tourism

How can Chatbots help your company grow? Discover where to start, how to make a bot smarter, evaluate your ROI and train your teams.
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Travel Tech & Business Growth

The travel industry has to adapt to the new demands to travellers and also anticipate their needs. Is technology good for your business?
Discover The Topic

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All Video Interviews >

Caroline Letrange

Hello, I am the founder and managing director of Eseriani, a marketing agency specialised in building meaningful strategies for professionals in the tourism industry. As a Business Strategist, I assist C-executives and travel entrepreneurs defining emerging trends, assessing & managing risks and collecting data, communications and analytics to add value to their brand. 

Welcome to the Inside Tourism Techdesk!

Why You Should Use The Platform?

Evolving your business to match the changing needs of your clients has become vital, not only to attract new clients but also to retain those who chose your agency in the first place.

The digital Revolution is impacting small and big businesses in the travel sector. Everything has become easily accessible and fast moving: checking online, accessing your boarding pass, connecting to free Wi-Fi, booking your hotel room, getting travel reviews… and companies need to constantly embrace technology to communicate with digitally-savvy customers. 

Technology can improve your day-to-day operations but can also be hugely frustrating. Many travellers have their mobile phone with them on the road so the use of mobile communication has evolved. Well-connected travellers want to receive daily updates, travel deals, delay notifications, text alerts and do not want to be constrained by office hours and opening days. Are you ready?

What To Expect From The TechDesk?

1. Embrace technology

How can travel businesses use technology to their advantage? 

2. Meet with the experts

What is the impact of technology on your travel agency, airline company or hotel business?

Our Guest Experts

3. Discover tools to scale your business

What's the benefit of training your teams and sharing your vision to stay ahead of the game? 


Copyright ©2020 by Caroline Letrange - Eseriani - www.eseriani.com
The course and all materials included into these pages may not be reproduced in any form without the written
permission of Caroline Letrange